Track health and stage history
Check health score and evolution in the customer journey. Deploy processes when customer enter in a new stage or when health declined.
Follow product usage in real-time
Live analytics allows to understand how the customer is engaging with the important features of your product. Get alerted when its usage is dropping.
All conversations in one place
Gmail synchronization track emails conversations so you’ll have a full overview of everything that’s happening with the customer in one place.
Manage tasks and activity
Centralize touch points with the customer including calls, meetings, emails. Create to-dos to always know what’s coming next.
Support & NPS Views
Salesmachine integrates with support and NPS tools to know immediately when your customers reach out for help or answer a low NPS score. Deploy strategies to fix their issues.
Billing integrations synchronize subscriptions to manage renewal and upsell. Automate dunning processes to prevent churn.
Get insights at the contact level
Reveal insights for every contacts within accounts to quantify licence utilization and reach out to the right individual users.