Health monitoring

Monitor the health of your customers

Salesmachine allows you to identify the health of your customers at each stages of the customer lifecycle based on multiple data sources like product usage, support, nps data and more.

Health monitoring

Manage your customer lifecycle

Build the customer journey that allows you to manage your customers at every stages of their development. Deploy customer success processes for each stage.

Manage your customer lifecycle

Follow the health of your customers

Salesmachine follows customer health based on key indicators set at each lifecycle stage including: product usage, tickets, NPS, CRM and subscriptions. Salesmachine monitors your customer health in real-time automatically.

Follow the health of your customers

Monitor customer actions and changes in realtime

Salesmachine monitors every customer actions and detects important changes to help you take action before it’s too late.

Monitor customer actions and changes in realtime

Track license utilization

Salesmachine tracks license utilization for every customers. Seat-based businesses can now see how many licenses are not used!

Track license utilization

You’re in control. Personalize everything based on your business

Salesmachine makes it super easy for you to personalize every settings based on your own business: lifecycle stages, health scoring, license utilization, event tracking, etc.

You’re in control. Personalize everything based on your business

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