Salesmachine: Pricing
Simple pricing. Unlimited contacts and accounts.
Choose the right plan for your team. All paid plans come with a 14 days free trial period, no credit card required.

Free

$0
per seat / month

 

For early-stage startup
Health scoring
Unlimited contacts & accounts
Profile Analytics & Live view
Alerts
Segments
Slack notifications
Unlimited integrations
Daily email reports
Standard traffic volume

Starter

$60
per seat / month

when paid yearly

Start your CS team
Starter includes
Everything in Free plus:
Team assignment
Workflows
Playbooks & tasks
Success Campaigns
Email templates & layouts

Standard

$100
per seat / month

when paid yearly

Scale your CS team
Standard includes
Everything in Starter plus:
Team permissions
Reports (coming soon)
Salesforce integration

Enterprise

Contact us
For enterprise
Enterprise includes
Everything in Standard plus:
High traffic volume
Dedicated CSM
High priority support

Free

$0
per seat / month
For early-stage startup
Health scoring
Unlimited contacts & accounts
Profile Analytics & Live view
Alerts
Segments
Slack notifications
Unlimited integrations
Daily email reports
Standard traffic volume

Starter

$75
per seat / month
Start your CS team
Starter includes
Everything in Free plus:
Team assignment
Workflows
Playbooks & tasks
Success Campaigns
Email templates & layouts

Standard

$125
per seat / month
Scale your CS team
Standard includes
Everything in Starter plus:
Team permissions
Reports (coming soon)
Salesforce integration

Enterprise

Contact us
For enterprise
Enterprise includes
Everything in Standard plus:
High traffic volume
Dedicated CSM
High priority support
FREQUENTLY ASKED QUESTIONS
Can I use Salesmachine for free ?
Yep. We are on a mission to democratize Customer Success for all SaaS companies. You can use all the basic features for free with no limitation.
Are they any setup fees?
Nop. Unlike other platforms, we don’t charge anything for the set up. It’s totally self-service, super easy-to-use and our support team is here to help you.
How do I install Salesmachine in my app?
It is as simple as adding a Google Analytics javascript snippet. If you’re already using Segment.com, Mixpanel or Intercom, you can send live customer data without writing a line of code.
How does the 14-days free trial work?
Once you signed up on Salesmachine, you’ve a 14-days period to try all our paid features (except features in custom plan). After that period, you’re automatically switched to the free plan.
Can I send unlimited emails to my customers?
Yes, you can send as many emails as you would like. Salesmachine uses the email service provider of your choice to send emails (Sendgrid, Mailgun, Mandrill, Mailjet, Smtp).
Can I send unlimited customer data to Salesmachine?
We don’t limit the number of customer data you can send but you have to respect our rate limit (number of api calls per minute). Contact us if you have a high traffic volume.
What’s the difference between a contact and an account?
A contact represents a user of your application. An account represents a group of users using your application together (usually an account represents a company that pay for your product).
Is Salesmachine realtime?
Yes, you can view customer’s events and analytics as they happen in real-time. Salesmachine also triggers tasks, alerts and notifications in realtime.
What are integrations used for ?
Integrations allow a one-way synchronization to collect data from third party applications. All integrations can be installed and configured inside the product. Only Salesforce may need specific customization, please ask our support.
What's the difference between Team Assignment and Team Permission?
Team assignment means you can assign contacts and accounts to specific members of your team. Team Permission means you can restrict access to specific members of your team so they only access contacts and accounts they have been assigned to.