Turn Intercom into a Customer Success Platform

Salesmachine connects to Intercom to help you proactively retain and grow your customers

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Turn Intercom into a Customer Success Platform

Monitor account-based customer success metrics.

Salesmachine allows you to assess the health of your customers at every stage of the customer lifecycle. It aggregates multiple data sources like product usage, support, NPS data into actionable account profiles.

Monitor account-based customer success metrics.

Proactively manage high-value customers with Success Playbooks.

Salesmachine automatically assigns tasks to customer success managers or account managers when a risk or an opportunity is detected.

Proactively manage high-value customers with Success Playbooks.

Enhance Intercom messages with Salesmachine success metrics.

Send Intercom messages to the right users based on account-based metrics: health, lifecycle stage, pulse, license utilization, cs owner, ...

Enhance Intercom messages with Salesmachine success metrics.

Measure the impact of customer success on your MRR.

Salesmachine Reports reveal the impact of your customer success strategies and the individual performance of each team member.

Measure the impact of customer success on your MRR.

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